';

ONLINE CONFIGURATION AND BOOKINGS OF MEETINGS & EVENTS

Use your hotel’s  or venues website effectively as a sales channel. With customice you can present and visualize your event capabilities online,  increase your conversion rate and shorten your lead time at your events.

“With customice, we want to save the time for you that you are losing within the todays sales process and that should be invested profitably into the direct and personal contact with your actual customers!

Martin Moser
Managing director

  • ONLINE REQUEST AND BOOKING
    Live availability, prices and information can be requested individually and events can be booked directly on your hotel’s website. Incoming booking requests are instantly available as offer or a contract documents which can be sent to customers directly out of the system.

  • INDIVIDUAL BOOKING PROCESS
    Depending on the type of your system integration, bookings can be processed and changed directly in customice and/or in your PMS . User-friendly offer and contract printing is included.

  • GROUP BOOKING STAND-ALONE OR TOGETHER WITH AN EVENT
    Group requests and bookings can be created online. An online pickup is available for your guests to make a final room reservation on the fly.

  • EVENT MANAGEMENT
    All data on booked events is available within the system at any time.  As a basis for function sheets, daily or weekly plans online or for a printable Excel export. Further Sales & Catering functionalities are planned.

  • INDIVIDUAL BOOKING PROCESS
    Depending on the type of your system integration, bookings can be further processed and changed in customice and/or directly in your PMS. User-friendly offer and contract printing included.

  • INDIVIDUAL BOOKING PROCESS
    Depending on the type of your system integration, bookings can be processed and changed directly in customice and/or in your PMS . User-friendly offer and contract printing is included.

  • GROUP BOOKING STAND-ALONE OR TOGETHER WITH AN EVENT
    Group requests and bookings can be created online. An online pickup is available for your guests to make a final room reservation on the fly.

  • EVENT MANAGEMENT
    All data on booked events is available within the system at any time.  As a basis for function sheets, daily or weekly plans online or for a printable Excel export. Further Sales & Catering functionalities are planned.

The configuration engine as a
widget for your webpage

By using the configuration engine on your website, your customers can get a detailed idea of your event and service offerings – they can configure an event individually and request, reserve or book it directly online.

You can access the configuration engine on your notebook or tablet as a sales tool and digital event folder as well – supporting your conversation with your customers! Online, at any time, on the road or directly on a walktrough your premises with an potential customer.

The configuration engine as
a widget for your webpage

By using the configuration engine on your website, your customers can get a detailed idea of your event and service offerings – they can configure an event individually and request, reserve or book it directly online.

You can access the configuration engine on your notebook or tablet as a sales tool and digital event folder as well – supporting your conversation with your customers! Online, at any time, on the road or directly on a walktrough your premises with an potential customer.

The booking manager
for hoteliers and event managers

As a hotel or event organizer, you can see all incoming requests and bookings from the configuration and booking engine directly in the customice booking manager. Here you can work on them directly or before they are transferred into your property management system.

Change and customize the logic of the configuration engine as well as all the information and content presented online if necessary – in in real time.

The booking manager
for hoteliers and event managers

As a hotel or event organizer, you can see all incoming requests and bookings from the configuration and booking engine directly in the customice booking manager. Here you can work on them directly or before they are transferred into your property management system.

Change and customize the logic of the configuration engine as well as all the information and content presented online if necessary – in in real time.

Digitalization of event sales

Use customice to reach your customers directly also in event sales via your webpage! Give your customers a detailed idea of your event capacities and capabilities. Inform your potential clients about the availability and pricing of an individual event and generate qualified requests from it.

customice relies on visualization of event configurations. Customers get visualized exactly what individual rooms and equipments have to offer and how their possible event will potentially look like.

Various media can be used to visualize an event configuration. Pictures, 360° views and virtual tours or even live Unity3D renderings of room architecture and configurations.

OUR PROMISE – YOUR SUCCESS

  • Contemporary and flexible online presentation of your event offer
  • Customers are booking events directly – now also customers which are coming from referral portal websites and which are today just looking for further and detailed information presented only on your website!
  • Focus your event sales individually on these customers who are buying from you!
  • Reduce your lead time and increase your conversion rate!
  • Process requests and bookings directly digital, directly in your PMS.
  • 24/7 real-time information, availability and pricing
  • 24/7 direct requests and bookings of individual events
  • Use your existing webpage as a NEW 24/7 sales channel for events!
  • Save time and resources while your customers configure events online!
  • Increase your sales through flexible upselling of customized event components!

Unser Versprechen – Ihr Vorteil

  • Contemporary and flexible online presentation of your event offer
  • Customers are booking events directly – now also customers which are coming from referral portal websites and which are today just looking for further and detailed information presented only on your website!
  • Focus your event sales individually on these customers who are buying from you!
  • Reduce your lead time and increase your conversion rate!
  • Process requests and bookings directly digital, directly in your PMS.
  • 24/7 real-time information, availability and pricing
  • 24/7 direct requests and bookings of individual events
  • Use your existing webpage as a NEW 24/7 sales channel for events!
  • Save time and resources while your customers configure events online!
  • Increase your sales through flexible upselling of customized event components!

A CLOUD SOLUTION FOR HOTELS & EVENT LOCATIONS

CONNECTED DIRECTLY TO YOUR PMS OR

AS A STAND-ALONE SOLUTION

Our Partners

Our partners

apaleo
Client logo
Integration Partner - Property Management Provider

Webstores

Demo and more

MEWS
Client logo
Integration Partner - Property Management Provider
TELUM BITS
Client logo
Implementation and IT consulting
Hotellistat
Client logo
Revenue- Market & Business Analysis System Vendor
Hotelhero
Client logo
Software consulting for hotels
TELUM BITS
Client logo
Implementierung und IT Consulting
apaleo
Client logo
Integrationspartner - Property Management Hersteller
Hotellistat
Client logo
Revenue- Markt- & Business-Analyse-System Hersteller
MEWS
Client logo
Integrationspartner - Property Management Hersteller
Hotelhero
Client logo
Software-Kaufberatung für Hotels

customice News Blog

customice News Blog

Contact us

Contact us

Phone:
+49 (89) 121 585 77

Email:

Address:
Welfenstr. 22, 81541 München