customice automates the entire booking process for events, meetings, and groups—with an intuitive configurator, powerful booking manager, and direct PMS connection.
customice automates the entire booking process for events, meetings, and groups—with an intuitive configurator, powerful booking manager, and direct PMS connection.
The customice configurator integrates seamlessly into your own website and displays all available rooms, services, and packages in real time. Guests and event organizers can quickly and easily configure, request, or directly book individual meetings and events—around the clock.
24/7 bookability & real-time availability
Higher conversion rates through direct bookability
Flexible pricing logic & rule-based upselling
Using the existing website as a new sales channel
Everything comes together in the backend: Organizers manage bookings, control The Sales & Catering module automates your entire event management process: Quotes, contracts, and function sheets are generated automatically—CI-compliant, multilingual, and with digital signatures. Thanks to PMS integration, data is automatically synchronized—from the quote to the contract.
Rule-based pricing and availability
Management of travel groups and quotas
Direct PMS connection to apaleo, MEWS, SIHOT, or Oracle
Manage groups, room allotments, and reservations efficiently—from the quotation phase to reporting. With the integrated online pickup, guests can check room availability themselves.
Individual pickup links for participants
Manage and export reservations centrally
CSV/Excel exports for individual analyses
Automated reports with on-the-books evaluation
The customice configurator displays availability, prices, and options in real time. Prices are calculated automatically based on individual rules, seasonal periods, and packages, and are displayed directly for booking.
From the initial inquiry to the contract, all documents are automatically generated, formatted in accordance with your corporate identity, and digitally signed. This saves time and reduces errors in your daily sales and catering processes.
customice is fully integrated with leading PMS systems—apaleo, MEWS, SIHOT, Oracle, and others—enabling real-time synchronization of availability, prices, and bookings.
All key figures at a glance: customice automatically generates reports on capacity utilization, on-the-books values, and booking status directly via email or export.
Organize groups easily and efficiently: customice manages quotas, cut-offs, pick-ups, and reporting completely digitally. Participants can book rooms themselves via individual online links.
