Smart features for less manual effort and more direct bookings

Discover powerful tools for sales and catering, intelligent group management, and seamless real-time PMS synchronization.

Features you'll love

Real-time availability and pricing logic

The customice configurator displays availability, prices, and options in real time. Prices are calculated automatically based on individual rules, seasonal periods, and packages, and are displayed directly for booking.

Automated quotes, contracts, and function sheets

From the initial inquiry to the contract, all documents are automatically generated, formatted in accordance with your corporate identity, and digitally signed. This saves time and reduces errors in your daily sales and catering processes.

Seamless PMS integration

customice is fully integrated with leading PMS systems—apaleo, MEWS, SIHOT, Oracle, and others—enabling real-time synchronization of availability, prices, and bookings.

Automated reporting and analysis

All key figures at a glance: customice automatically generates reports on capacity utilization, on-the-books values, and booking status directly via email or export.

Intelligent group and quota management

Organize groups easily and efficiently: customice manages quotas, cut-offs, pick-ups, and reporting completely digitally. Participants can book rooms themselves via individual online links.

Dashboard

Overview of the main functions of the customice booking manager, including sales and statistics.

Logics

Configuration of all logic that represents your individual configurator.

Email templates

Multi-language templates that are automatically sent in the guest’s language.

Payment links

Automatically generated payment links for fast payment processing.

Multi-room

Multi-room and multi-slot bookings can be configured intuitively via the booking manager

Booking tracing

Tracking and managing tasks and completions for each booking.

Graphical representation

Current configurations can be displayed graphically with images and videos.

Sales support

Online conference folder for sales teams at trade fairs and during tours of premises.

Availability indicator

Overview of available time slots & utilization overview of individual room categories.

Individualization

Individual widgets can be customized to match your corporate design.

Search widget

To search for locations across multiple properties in a group, call up the respective configurator directly.

Optional: standalone

Use customice even without a PMS system—easy management via external booking manager.

Experience the future of event and group booking